Returns must be in the original packaging with tags.All wigs are checked prior to being packaged and dispatched by both the manufacturer and Valentine Wigs.Returns for special orders, clearance products, eyebrows, eyelashes or accessories are not accepted.Returns for American suppliers Jon Renau, Gabor, Raquel Welch American, Belle Tress & Estetica are not accepted.Returns for Ellen Wille and Gisela Mayer - each product will incur a restocking fee due to their costs of customs charges between the UK and the EU, £15 (inc VAT) per wig (inc VAT) for wigs less than £200 (inc VAT) and £30 per wig (inc VAT) for wigs purchased for more than £200 (inc VAT). If you are unsure of the colour we run a colour ring loan programme. If you are not sure what to order we strongly advise you visit a wig shop to determine which wig is best for you before buying online. Valentine Wigs reserves the right not to supply to customers who repeatedly return orders. Our returns policy is not meant as a preview service. If for any reason you are not satisfied with your purchase we will gladly refund you as long as the following conditions are met:ĭo NOT return anything until you have completed a Returns Request Form then received confirmation to return your item. Please carefully read the terms and conditions of our return policy below.
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